Data Protection

Privacy and Security

1. Is my personal data protected by the online shop? Is it shared with third parties?

It is very important to us to handle your personal information carefully and confidentially so that you can use our store confidently and securely. We have therefore set up our website so that your visit to our shop is basically anonymous. To optimise our website in terms of security and function, we use information which we compile and store during your visit to our shop. This includes the IP address of your CPU, though this is kept anonymous. In accordance with the general German Data Protection laws, we do not share your personal information with third parties.


2. What are cookies and how are they used?

Cookies are cryptic numbers used to manage connections to our websites during a session and to improve user-friendliness. If you wish to make the use of cookies more transparent, you can change your browser settings to inform you when cookies are downloaded. A "cookie" is a small file transferred to your computer when you surf on our website. A cookie can only get information which we send to your computer – it does not collect private information. If you accept the cookies from our website, we do not get any access to your personal information, but we can identify your computer with the help of a cookie. Most browsers are set by default to accept cookies. You can use the security settings to temporarily accept or prohibit saved cookies individually. If you deactivate cookies, some features of our site might not be available, and some pages might not be displayed correctly. The information stored in our cookies is not linked to your personal information (name, address etc.). Without your express authorisation, we will not link the data stored in our cookies to your personal information (name, addess etc.). We use "permanent" cookies; these remain on your computer to simplify our shopping, personalisation and registration services when you visit our shop again. Cookies can record what you buy, for example, while you continue to shop. They also enable you to only enter your password once to log in. "Permanent" cookies can be manually removed by the user.


3. Which browser settings are recommended to get the most out of the E-shops?

To optimise the function and display in our E-shop, you should have Internet Explorer (version 6 or higher) or Mozilla/Firefox (version 1.5 or higher). Please also activate Java and JavaScript. Also activate the "Accept cookies" function, so that all shopping cart functions will be available to you.

4. What screen resolution best displays the products?

To get the optimal display of our shop and our products, we recommend that you set your screen resolution to 1024 x 768 pixels.

5. Do I have to register before I make any purchases in the online shop?

It is not necessary to register in order to purchase merchandise in our online shop. You only have to give us your name, your address and your date of birth.


6. I forgot my password – what should I do?

If you forget your password, you can request that it be sent to you by clicking on "Forgot Password" on the log-on screen. You will soon be sent an e-mail at the address you gave us when you registered. This e-mail will contain the password you can use to log back in.


7. Contact
Pro Fashion GmbH
Heidelberger Str. 9-11
D-69226 Nußloch

District Court of Mannheim: HRB 337468
VAT ID Number DE 813468673

Legally Representated by Managing Directors:
Robert Küper
Erik Stolte

Operations:
E-Commerce Management
Julian Brunn
Heidelberger Str. 9-11
D-69226 Nußloch

For further questions, we are happy to assist you by telephone from Monday to Friday, 8:00 a.m. to 8:00 p.m. at our service number 07131 - 2772 86221 (German landline) or per e-mail at service.de@bettybarclay.com
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8. Sharing Personal Information

The personal information collected on you as part of the order process will be shared with the parcel service commissioned to deliver the order to the extent necessary for this purpose. "We will request and use your personal information solely for the purpose of handling your order, unless you request additional services." "Our privacy practices fulfil all of the requirements of the German Federal Data Projection Act (BDSG) and the Telecommunications Act (TMG)."


9. Google Analytics

This website uses Google Analytics, a web-analyse service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are saved onto your computer and enable the service to analyse the use of this website. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to the Google server in the US and stored there. Pro Fashion GmbH will use this information to analyse your use of our website, to compile reports about website activities for the website opertor, and to perform other services related to website usage and Internet usage. Google will also share this information with third parties to the extent allowed by law and to which these third parties are using the information on Google's behalf. Google will not link your IP address with any other information it has collected. You can prevent the installation of cookies by changing the settings on your browser software; please be aware, however, that this might prevent some functions on this website from working. By using our website, you declare that you agree with the processing of information compiled on you by Google in the manner and for the purposes described above."

10. Customer Account

We offer you the option of saving your personal information in a password- protected customer account (registration and issue of a customer number), So that you do not have to re-enter your name and address when you order again. The information is then automatically entered into the order form All you need to do is log-in with your password when you next place your order.